Healing the whole person, from the root cause.

Homoeopathic globules naturally absorb and hold the medicine, so feeling dry is simply their nature and does not mean they have stopped working. Keep them clean, capped and away from moisture and strong smells, and take them exactly as advised.

Unless your doctor tells you otherwise, take the small number of globules written on your label. Always follow the exact dose you have been given.

Place the advised number of drops onto or under your tongue, or into a little clean water if instructed. Do not let the dropper touch your mouth or hands.

Pour the advised number of drops or measured amount onto a clean spoon or into a little water, as your doctor has instructed, and take it on a clean mouth.

Stored correctly in a cool, dry, dark place, homoeopathic medicines keep well for a long time. However, each prescription is matched to your condition at the time, so please do not reuse leftover medicine for the same complaint later without the doctor's advice.

Keep medicines tightly capped in a cool, dry place away from direct sunlight, heat, moisture and strong-smelling substances such as perfume, camphor or menthol — and out of the reach of children.

Depending on what the patient can take, the medicine can be placed directly on the tongue, mixed into a little water, tea or food, or in some cases applied to the skin. Please speak to the clinic so the doctor can confirm the safest way for that patient's situation.

As a general guide, take your medicine about an hour before food; plain water is fine in between. If you are taking it on an empty stomach, avoid scented toothpaste or mouthwash beforehand, and follow any specific gap your doctor advises.

Tip the globules directly from the bottle onto your tongue and let them dissolve on their own, rather than chewing or swallowing them whole.

Avoid very strong flavours and stimulants such as excess raw onion and garlic, strong coffee, and anything containing camphor or menthol around the time of your dose. Your doctor may give you specific advice.

Strong smells such as perfume, camphor, menthol and mint are best kept away from both you and your medicines around dosing time.

Take each medicine as written on its label. Some are taken together and some separately, so please follow the order and timing your doctor has given you.

No honest doctor can guarantee a cure. We promise careful assessment, individualised treatment and steady care aimed at the root cause of your illness.

This is a big question. Using our experience, software repertorisation and the best technology available, we try our very best for every patient. So share your symptoms and full case history with the doctor, and we will work to give you the best results we can — though, as with any honest medicine, how much homoeopathy helps still varies from person to person.

It depends on the condition, how long you have had it and how your body responds. Acute problems may settle quickly, while long-standing conditions usually need a longer, patient course.

Please be patient and contact the clinic before stopping anything — the doctor needs a little time to review your case. Symptoms sometimes shift early in treatment, so let the doctor know and the plan can be adjusted. For any severe or sudden symptoms, seek urgent medical care.

Please be patient and do not make changes on your own. The holistic approach works gradually from the root, so share your reports with the clinic first and let the doctor guide you safely about your conventional medicines.

No. Do not stop any prescribed medicine on your own. Homoeopathy usually runs alongside your existing medicines, and where appropriate other medicines are reduced gradually under medical guidance — never stopped suddenly without your treating doctor's advice.

In many cases homoeopathy is used supportively alongside cancer treatment. Please share your full treatment details so the doctor can advise what is safe for you.

In most cases homoeopathic medicine works best on an empty stomach, with a clean mouth and away from food, drink and strong flavours. Take it as advised rather than worrying about exact timing.

Yes. Through an online (website) consultation, the doctor can assess you and arrange to send your medicines. Ask the clinic how delivery works for your area.

For online consultations, payment links are shared through the website. You can also call the clinic manager to book an appointment and ask about current consultation fees and accepted payment methods.

Delivery time depends on your location. The clinic will give you an estimate when your medicines are dispatched.